Purpose Behind the Privacy Guidelines

Detailed Privacy Policy and User Information Handling
This Privacy Policy serves as a comprehensive guide to how we handle your personal information from the moment you visit our website. We are dedicated to protecting your privacy by transparently managing your data, complying with legal standards, and ensuring robust security measures are in place. This policy outlines the specific processes and protections we use to secure your personal data.

Specifics You Submit

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (which is called anonymous data).
We may collect, use, store, transfer and process different kinds of personal data about you which we have grouped together as follows:
  • Identity Data includes first name, last name, username or similar identifier, marital status, title, date of birth and gender.
  • Contact Data includes billing address, delivery address, postal address, email address and telephone numbers.
  • Financial Data includes payment card details.
  • Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and geographic location, preferred language (used to display our website), browser plug-in types and versions, operating system and platform, use of cookies or other devices to store and sometimes track information about you including device type (unique device identifiers) and device screen size (more details on our use of cookies is set out in the Cookies section below) and other technology on the devices you use to access this website.
  • Profile Data includes your username and password, purchases or orders made by you, your interests, preferences, professional qualifications, reviews, feedback and survey responses.
  • Usage Data includes information about how you use our website, products and services, items you viewed or searched for, page response times, download errors, length of visits to certain pages (including how much time is spent on which pages), page interaction information (such as scrolling, clicks, and mouse-overs) and methods used to browse away from the page.
  • Marketing and Communications Data includes your preferences in receiving newsletters and marketing from us and our third parties and your communication preferences.
Special Categories of Personal Data
We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.
If you fail to provide personal data
Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with our products or services or open an account). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.

Data Access and Usage

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
  • Where we need to perform the contract we are about to enter into or have entered into with you.
  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
  • Where we need to comply with a legal obligation.
  • Where you have specifically consented to us using your personal data in a particular way (for example, when you consent to our use of non-essential cookies or to receiving our publications or newsletters). You have the right to withdraw consent at any time.
Purposes for which we will use your personal data
We may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data.

Web Content from Third Parties

We use various third-party tools to analyze traffic on our online platforms. These tools gather information about how often users visit, the pages they view, and the sources of their visits. This information helps us to improve the user experience.

Data Security Compliance

We may disclose the Personal Information we collect as follows:
  • Service Providers. We may share your Personal Information with third-party Service Providers who use this information to perform services for us, including payment processors, content providers, chat providers, hosting providers, auditors, advisors, consultants, account collection agencies, advertising and marketing partners, and customer service and support providers.
  • Company Partners. We may share your Personal Information with our Partners who we work with to make available certain services and/or other offerings.
  • Business Transfers. We may disclose or transfer your Personal Information as part of any actual or contemplated merger, sale, transfer of our assets, acquisition, financing, or restructuring of all or part of our business, bankruptcy, or similar event, including related to due diligence conducted prior to such event, where permitted by law.
  • Legally Required. We may disclose your Personal Information as required under applicable law or in response to legal process (e.g., in response to a subpoena or court order).
  • Protect our Rights. We may disclose your Personal Information where we believe it necessary to respond to claims asserted against us or to comply with legal process; to enforce or administer our agreements and terms; for fraud prevention, risk assessment, investigation, and protection of the rights, property, or safety of the company, our clients, customers, and others.

Links to Non-Affiliated Websites

The Site occasionally includes links to third-party websites, which are controlled and maintained by others. These links are included solely for your convenience and do not constitute an endorsement by us of the websites linked or referred to, nor do we vouch for the services featured on those sites.

Changes to this Privacy Notice

We are committed to ensuring that our Privacy Policy is kept up to date, so we may make changes to it from time to time. We will post updates on this webpage and we encourage you to review our Privacy Policy periodically. Any modifications to this Privacy Policy will be effective upon our posting of the new terms and/or upon implementation of the new changes on our website. Please check back here periodically for updates. Your continued use of our website or services following the posting of changes constitutes your acceptance of such changes.

Legal Compliance in Data Protection

Your Right to Object and Request Data Non-Processing
At any time, you have the right to object to the processing of your personal data for reasons specific to your situation. If you object, we will cease processing your data unless we can show compelling legitimate reasons that supersede your interests, or the processing is necessary for legal claims.